The team behind
Reviews.Help
We've been running online services since 2014 and dealing with review platforms the whole way: defending against review-bombs, earning legitimate ratings as a new entrant, fighting fakes that wouldn't come down. So we built the service we couldn't find ourselves.
10+ years of experience, in one service
We didn't start Reviews.Help from the outside. Our team has run online services in the gaming industry since 2014, in competitive markets where reputation on review sites can shape an entire month of revenue. We've been the business under attack from review-bombing campaigns, the new entrant trying to earn legitimate ratings against incumbents, and the company chasing down obviously fake one-star posts that quietly stuck.
Every time we needed help, the same story repeated: providers were either too slow, too sloppy, or too sketchy. Removals were promised and not delivered. Posted reviews vanished within a week. Support went silent the moment something went wrong. So we built the service we couldn't find: for ourselves first, and then for everyone in the same spot.
Today our team handles disputes, removals, and review acquisition for hospitality groups, e-commerce brands, agencies, restaurants, gaming services, and SaaS companies across Google, Trustpilot, Tripadvisor, Yelp, and Airbnb. The case-building by lawyers, the posting by hand by real people, and the money-back guarantee on every order: that's the workflow we built for ourselves, now available to you.
Three kinds of expertise, one team
No outsourced contractors. No agency middle layer. The same people who build your case are the ones who run it through to outcome.
Lead lawyer
Specialised in review platform policy, defamation law, and dispute resolution. Builds the written case for every removal we run.
Technical specialists
Engineers who track how platform filters, moderation queues, and detection systems actually behave. We adjust to changes within days.
Head of ORM
Has run online reputation programmes for hospitality groups, multi-location retail, and SaaS companies. Designs and oversees every client account.
Four principles we hold to
Same approach across every order, every platform, every client. No exceptions.
Best-effort within platform rules
No grey-market shortcuts, no paying moderators, no compromised accounts. We work the official process.
Money-back if we can't deliver
If a removal doesn't come through, you get a refund. If a posted review is taken down, we re-post or refund.
Hand-written, posted by people
Every positive review is written by a real person based on your brief and posted manually. No bots, no AI text.
Transparent at every step
We tell you up front whether your case is workable. No vague timelines, no surprise charges. You get a yes or a no, with the reasoning.
Tell us about your case
Free audit on every quote. We tell you up-front whether the case is workable before you pay anything.