Cookies Policy

A cookie is a small piece of text that a website asks your browser to save on your device. When you visit the same site again, the browser sends the cookie back. This way the site can recognise you, remember a setting, or continue where you stopped.

Cookies are not the only way sites do this. Local storage, session storage, beacons, and pixel tags work in similar ways. On this page, when we say "cookies", we mean all of them: anything saved on your device that helps a website remember something between page loads.

Below you'll find which ones Reviews.Help uses, what for, and how to control them.

To run a site, you don't write everything yourself. You bring in services for analytics, payments, fraud checks, support chat, and so on. Each of these services drops its own cookies in your browser, separate from ours. The ones we use right now:

• Google Analytics & Google Ads — traffic data and ad performance.
• Cloudflare — page delivery, bot blocking, and DDoS protection.
• Meta (Facebook) Pixel — measuring how Meta-platform ads convert.
• Stripe / PayPal — taking payments and checking transactions for fraud.
• Live chat & support — keeping a single chat thread when you message us across visits.

Each of these third parties has its own privacy policy. What they do outside our website is on them, not us.

Session cookies live only while your browser tab is open. Close the tab and they're gone. Most strictly-necessary cookies work this way.

Persistent cookies stay on your device until they reach an expiry date. That can be a few minutes or up to about two years. Analytics and ad cookies usually have the longest life, since they need to recognise people who come back.

On Reviews.Help. A cookie banner shows up on your first visit. You can accept all, reject the optional ones, or choose by category. To change your mind later, click "Cookie preferences" at the bottom of any page. It opens the same dialog.

In your browser. Every modern browser has cookie settings, usually under Privacy or Security. You can block cookies for specific sites, clear what's already saved, or block them across the board. The exact menu is different in each browser, so the easiest way to find it is to search for "manage cookies" plus your browser name.

One thing to keep in mind: if you block strictly-necessary cookies, parts of the site that rely on them won't work. That means login, checkout, and your cart. Optional cookies can be turned off without breaking anything.

The first time you load Reviews.Help, the cookie banner asks you to choose. Until you do, only the strictly-necessary group is active. These don't need consent under EU and UK rules, because the site can't run without them. Everything else waits for your click.

Depending on where you live, the law gives you extra rights:

• EU and UK (under GDPR and UK GDPR) — you can ask what personal data we hold about you, ask us to fix or delete it, limit how we use it, or take back your consent at any time.
• California (under CCPA and CPRA) — you can ask what we collected, ask us to delete it, and tell us not to "sell" or "share" your data for advertising.
• Other regions — local laws differ. We aim to handle reasonable requests no matter where you write from.

To use any of these rights, contact us with the details further down this page.

This page will change from time to time. That happens when we add a new analytics tool, swap out a payment provider, or update something to match a new rule. The "Last updated" date near the top shows the latest edit. If a change is important, we'll show it in the cookie banner so you don't miss it.

If you have a question about cookies, this policy, or how we handle your data, the fastest way to reach us is the live chat on our site. There's a real person on it 24/7. You can also write to the support team by email at the address in the site footer, or use the contact form.

This Cookies Policy works alongside our Privacy Policy and Terms of Service. Both are linked from the footer of every page on Reviews.Help.